Seminars

Listen More Than You Talk

Improve the Most Important and Least Trained Communication Skill

Overview

Managers spend 40% of their average working day listening. If you are being paid almost half of your salary to listen, are you being overpaid? How well do you retain what is said? How much of what is said do you understand? Of what you understand, how much can you accurately share with others? Being a better listener can help you to lead, prevent misunderstandings and meet the needs of your team and customers!

Content

Learn your strengths and areas that need improvement through a listening assessment developed by the author of Talk is NOT Cheap!, Speech Language Pathologist, Beverly Inman-Ebel, M.S., CCC-SLP. Score how well you listen for words (verbal content). Score how well you listen for emotions (nonverbal content). Discover what you need to do to master your listening by understanding each of the listening dynamics.

You will learn how to:

• Obtain measurable results of how well you listen.
• Improve your specific areas of listening weakness;
• Understand the three levels of listening;
• Learn TLC's five rules for asking better questions;
• Learn listening techniques that ascertain content and confirm mutual understanding.

Only $79.95 per person!

Includes:

• Materials
• Refreshments
• Video presentation
• Interactive Workshop
• Networking Meet & Greet
• Self-Scoring listening evaluation
• Networking Meet & Greet
• Electronic subscription to TLC's Newsletter, "The Exchange"

Where:
Blood Assurance conference room
3rd Floor
700 East Third Street
Chattanooga, TN 37403

When:
May 8, 1 p.m. - 4:30 p.m. (RSVP by May 5)

Available :

• All Work, No Play; Not Today!
  Become a master of handling stress instead of being a victim of how stress handles you.
• Connect with people
  Success goes to those who adapt.
• Establishing Relationships with Customers!
  Develop the art of understanding people.
• Find a Better Way to Say It
  Keep Your Cool and Reduce Defensiveness to Accomplish More Through Others.
• Get Results Through The Power of Questions
  Learn how to get what you want by knowing how to ask.
• Get Your Team Together, Before They Fall Apart
  Apply essential team components to solidify team dynamics.
• Improve Your Memory!
  Discover the benefits of remembering more.
• It’s Not What You Say; It’s How You Say It!
  Learn to send the right body signals and voice tones.
• Keeping Your Cool!
  Discover how to keep a calm head to get the results that angry emotions prevent.
• L.E.A.R.N. as a Team
  Use TLC's five roles associated with an effective team to mold your teams into efficient working units!
• Listen Before You Lead
  Learn your listening style and how to improve.
• Listen More Than You Talk
  Improve the Most Important and Least Trained Communication Skill
• Live Your Goals
  Learn what it takes to get the things you want.
• Make Meetings Work
  Learn how to meet less and accomplish more.
• Make Memorable Impressions
  Make the most out of meeting people and establishing new relationships.
• Negotiations minus the fear equals success
  Learn the equation for partnering for positive agreements.
• Phone etiquette skills for: Local, mobile and global
  Get the most out of every phone conversation by maximizing telephone efficiency.
• Presentations That Get Ovations
  Learn how to deliver more enjoyable and interesting presentations.
• S.O.S. Success Over Stress
  Master your stress and find daily joy.
• Set Your Own Attitude and Altitude
  Develop an Optimistic, Solution – Focused Attitude that Positively Impacts Others
• The Truth About Boys and Girls
  Bridging the Gap Between the Genders
• Treat People The Way They Want to Be Treated
  Adapt Your Communication and Leadership Style to Connect with Anyone!
• Uncover the interviewing masquerade
  Learn the techniques to reveal the true applicant.
• Understand Your Leadership Capabilities!
  Learn the skills to take your leadership traits to the next level!
• What every supervisor needs to know to succeed
  Learn the 3 steps up to supervision.
• Y.E.S. You, The Effective Speaker
  Learn how to deliver more enjoyable and interesting presentations.

(click on seminar name for more info)

Just For Fun

Murder In The Mountains

• A unique, completely interactive murder mystery.
• Each participant plays a character.
• All meals catered right to you (includes dinner & desert the 1st night; breakfast & lunch the 2nd day)
• Plenty of time to enjoy the fresh mountain air and on-site activities like board games, bonfires, cards, darts, duck watching & feeding, fishing, hiking, horseshoes, nature walks, stargazing, swimming, tubing & volleyball.
• Beautiful, clean accommodations.

Laugh and Learn

• Energize your team by incorporating laugher with learning!
• Increase team camaraderie by competing in fun, work - related, activities!
• Learn tools to enable your people to focus, win, and celebrate as a team!
• Develop the skills to laugh and yourself to enable you to relax and be more effective!
• Discover traits and skills you didn't know about yourself or each other by engaging in physical and intellectual challenges!

Develop the skills to laugh at yourself to enable you to relax and be more effective!